Careers
A British footwear brand built on quiet craftsmanship, premium quality, and a commitment to exceptional customer experience.
1. Customer Service Representative
Location: Remote (UK)
Type: Full-Time / Part-Time
Rensmore London is seeking a calm, professional communicator to support our customers with care and precision. You’ll be the first point of contact for men and women across the UK who trust our brand for quality, reliability, and comfort.
Key Responsibilities:
- Support customers via email, live chat, and social channels
- Assist with returns, exchanges, sizing questions, and order tracking
- Maintain a confident, helpful, and solutions-focused approach
Requirements:
- Strong communication and written English
- Customer service experience preferred
- A genuine interest in premium fashion and e-commerce
2. E-commerce Specialist
Location: Remote (UK)
Type: Full-Time
We’re looking for a detail-driven E-commerce Specialist to help shape, optimise, and scale the Rensmore London online store. You’ll work directly with our product listings, store performance, customer journey, and conversion optimisation.
Key Responsibilities:
- Upload and manage product listings, descriptions, imagery, and variants
- Monitor store performance and analyse sales data for improvements
- Ensure smooth website operation, checkout flow, and on-site UX
Requirements:
- Experience with Shopify (essential)
- Strong organisation and analytical ability
- Understanding of CRO, SEO, and digital trading
3. Social Media Manager
Location: Remote (UK)
Type: Full-Time
Rensmore London needs a creative yet mature Social Media Manager who understands quiet-luxury branding. You’ll build a social presence that reflects British craftsmanship, calm storytelling, and a refined visual identity.
Key Responsibilities:
- Plan, create, and publish content across Instagram, Facebook & TikTok
- Manage community engagement with a professional tone
- Track trends and analyse competitor behaviour to refine strategy
Requirements:
- Proven experience in social media management
- Strong visual judgment and copywriting skills
- Understanding of premium fashion branding
4. Marketing Coordinator
Location: Remote (UK)
Type: Full-Time
We’re searching for a Marketing Coordinator who can support our brand growth with organised execution and a sharp eye for detail. You’ll help drive campaigns that highlight the craftsmanship, quality, and comfort behind every Rensmore pair.
Key Responsibilities:
- Coordinate email marketing, paid campaigns, and seasonal promotions
- Assist with content production and brand storytelling
- Analyse campaign performance and suggest improvements
Requirements:
- Experience in marketing or campaign coordination
- Strong creative and written communication skills
- Proficiency with email tools (Klaviyo preferred)
Ready to join Rensmore London?
If you believe you can bring value, discipline, and professionalism to a fast-growing British footwear brand, send your CV and any relevant work to:
Email: hr@rensmorelondon.co.uk
We look forward to meeting talented people who can help elevate our brand and deliver exceptional experiences to customers across the UK.
